Graeme Brown is a Transformation & Planning Process Specialist at BT, with over several years of experience in the Capacity Planning industry. They have managed teams in both Fixed and Mobile environments and worked in a technical role within an Operational Service Centre to ensure efficient service delivery. Over the past two years, Graeme has led several BI Transformation and RPA projects, successfully reducing operating costs by over £5M. With a proven track record in managing complex projects and building relationships, they are committed to business growth while optimizing costs. Graeme holds an NVQ Level 3 in Leadership & People Management from CPHT Stoke.
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