Guy Rickenbach is currently the Operations Director at BT, having previously served as the Director of Customer Services in the Corporate Sector at BT Global Services from 2001 to 2009. They began their career at BT as a Customer Service Manager from 1996 to 2001, and also worked as a BT network field engineer. Guy earned a Master of Science in Telecommunications from University College London between 1999 and 2001.
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