Jackie Phillips is the Director of Customer Experience at BT Ireland, a role they have held since 2016. With a strong background in sales and service across Global Financial Markets, Jackie has consistently exceeded expectations in business management, P&L management, and strategic growth for large contracts. Previously, they served as a client delivery director and client director at BT plc and BT Ireland, respectively. Jackie holds a Bachelor of Arts in Marketing from The Manchester Metropolitan University and an MBA from the University of Nottingham, and is currently pursuing another Bachelor of Arts in Marketing at Manchester University.
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