James Freeman is a seasoned professional in organisational design, business change, and people development, currently serving as the Organisation Design Lead at BT Group. With over twenty years of experience across multiple sectors including telecoms, retail, and media, James has successfully led numerous high-impact change programmes, notably delivering over £100 million in benefits during their tenure at John Lewis Partnership. They have also held key roles in driving workforce planning and change management initiatives at various organisations, including Openreach and Marks and Spencer. James is a Chartered Member of the CIPD and serves as a trustee for The Prospect Trust.
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