James Hollinghurst is the Head of Sales Engineering & Service Management at BT, a position held since 2019. Prior to this role, they served as a Programme Manager and Senior Service Manager at BT Global Services, focusing on cost and service transformation projects and leading service management in Europe for the Thomson Reuters contract. Earlier in their career, James was the Site Manager at Holidaybreak Plc, overseeing daily operations for customer accommodation. They earned a Bachelor of Science in Computing from the University of Leeds from 2005 to 2008.
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