James Wardley is a Digital Product Manager at BT Group, with experience in driving cross-functional teams to develop new digital web experiences as part of a transformation programme. Wardley's responsibilities encompass gathering requirements, managing backlogs, and fostering relationships with stakeholders. Prior roles include supporting medium-sized projects within the IP Migrations Programme and delivering ISO 9001 quality management audits. Wardley has also led projects focused on data optimization and innovation, enhancing direct acquisition activities. Previous experience includes working as a Customer Account Manager at GE Aviation and as a Customer Service Assistant at Sainsbury's. Wardley holds a Bachelor of Arts in Business and Management from the University of the West of England.
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