Jeff Richardson is a highly commercial and innovative management accountant currently serving as the Director of Finance Customer Care at BT. With a strong background in the financial and telecoms industries, Jeff has excelled in leading significant change across various organizations, including positions at Orange UK, NTL, EE, and G.E. Capital. They hold a degree in Business Studies from Teesside University and are an Associate Chartered Management Accountant (ACMA), with extensive experience in financial analysis, budgeting, and operational transformation. With a focus on enhancing financial performance, Jeff utilizes their expertise in six sigma and change management to drive efficiency and improve customer satisfaction.
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