Jonathan Fraser is a Senior User Research Manager at BT, where they manage a team of user researchers and design analytics tools. With a strong background in UX research, strategic planning, and marketing, Jonathan has held prominent roles including Partner at Evolve and Managing Director at Octopus. They have contributed to various organizations, such as Liberty Global and Global Aspects, and have served on the board of trustees for Mind in Croydon. Jonathan holds a Master's degree in Digital Marketing and Business from The University of Western Australia and has pursued advanced studies in Business Analytics and Design Thinking.
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