Juan Flores is a dedicated Network Security Administrator III with over 5 years of experience in the Information Technology industry. Currently employed at BT Group, Juan provides administration for systems and cloud networks while ensuring excellent customer support and technical assistance. Previously, Juan held various roles, including Technical Support Specialist at Omnitracs and Service Desk Specialist at SONDA, where they significantly improved customer satisfaction and operational efficiency. Juan also owned a business, Da Vinci Gelato, overseeing all administrative functions and employee management. Juan holds a Licentiate degree in Business Administration and Management from Centro de Estudios Superiores de San Ángel.
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