Keith Martin is an accomplished professional with extensive experience in technical design and programme delivery, currently serving as the Head of Technical Design at BT since November 2002. In this role, Keith leads three design practices focused on delivering advanced solutions for multinational organizations, emphasizing technologies such as Genesys Cloud, SDWAN, and AWS. Previous positions at BT include roles as Programme Delivery Director for the DWP estate, where Keith played a key role in the Universal Credit programme, and Programme Manager overseeing the transformation of complex projects such as the IP Contact Centre platform. Earlier career highlights include the role of Venue Telecommunications Manager for the London 2012 Olympics and Team Lead at Star 21 Networks, where significant improvements in operational efficiency were achieved. Keith's earlier experience spans various respected organizations and includes leadership roles in network operations and engineering, complemented by military service that earned Keith two medals for contributions in secure communications.
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