Labani Sarkar is an experienced professional with a strong background in project management and quality assurance. Currently serving as a Managed Services Project Leader at BT Group since June 2022, Labani is involved in jeopardy management and multiple projects. Earlier roles include Quality Assurance Specialist at Wipro Digital Operations and Platforms and Aegis Customer Support Services, where responsibilities encompassed meeting audit targets, conducting call and email audits, and sharing feedback to enhance service quality. Additionally, Labani has experience as a Technical Support Specialist with BBY Geek Squad, providing remote technical assistance to US clients. Labani holds a Bachelor's degree in English Language and Literature from Dwijendralal College.
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