Liam Rowe

Liam Rowe is a Technical Product Manager at BT Group, where they focus on introducing new capabilities and integrations for the Digital IVR platform. They leverage a background in Sport and Exercise Science from Leeds Beckett University, enhancing their expertise in business ownership, agile methodologies, and problem-solving. Prior to their current role, Liam worked at EE as a Channel Technology Professional, orchestrating self-serve and automation solutions for millions of customer SMS requests. Their career began at Sports Direct Group as a Senior Sales Assistant, showcasing an early dedication to customer service and sales.