Luke Bird has extensive experience in network operations and management at BT, where current responsibilities include serving as a 24/7 Duty Manager within Global IT and Cloud, overseeing various technical teams and a wide range of networks. Prior roles at BT involved addressing live alarms and collaborating with field engineers to resolve service-affecting issues in the 20c Front Office Team. Previously, Luke worked as a Sales Assistant at T.M. Lewin. Luke holds a BTEC Level 3 in Management from BT and has completed education at Long Road Sixth Form College and Linton Village College.
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