Malcolm Chadwick

Malcolm Chadwick is a Contract Manager at BT Group, a position they have held since 2020. Previously, they were a Senior Business Development Manager from 2011 to 2020 and a Customer Relationship Management Manager from 2008 to 2011, where they excelled in enhancing customer service experiences. Malcolm's career at BT spans over three decades, starting as an Operator in 1989 and including roles in various departments that developed their expertise in customer relations and management. Throughout their time at BT, Malcolm demonstrated a strong commitment to improving service efficiency and customer satisfaction.