Malcolm Kenny is currently a Tribe Delivery Lead at BT, a position held since 2023. They have worked with BT since 2008, primarily in call center environments, transitioning through various roles including Scrum Master and Continuous Improvement Coach. Known for their expertise in agile methodologies, Malcolm has successfully led teams in transforming business processes and enhancing performance metrics. They hold a Bachelor of Arts in Sports Studies from St. Martin's College, completed in 2007.
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