Mark Wilson is a Senior Product Manager at BT, where they lead the vision and strategy for various technology initiatives. Currently, they are responsible for the proactive assurance portfolio at EE, focusing on improving customer experience and securing funding for strategic projects. With extensive experience in product management, Mark has also played a pivotal role in transitioning consumer networks to new architectures, managing significant budgets, and enhancing customer satisfaction through targeted strategies. Mark earned a degree in Business from Quincy University between 1996 and 1999.
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