Martin M. is an accomplished IT Service and Transformation Manager with extensive experience in ITSM delivery and project management. They have held various leadership roles, including IT Service Manager and Interim Cyber Resilience Programme Manager at Northern Ireland Water, and are currently a Service Delivery Manager at BT Group. Martin M.'s expertise includes ITIL standards, PRINCE2/MSP methodologies, and cyber resilience for operational technology. They have a proven track record in managing complex programs and delivering exceptional services across diverse sectors.
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