Matthew Kain

Matthew Kain has extensive experience in the telecommunications industry, particularly with BT. Currently serving as a Major Incident Manager at Nationwide Building Society since October 2015, Matthew previously held the position of Voice Operations Duty Manager from October 2013 to October 2015 and served as Redcare Technical Help Desk Manager between September 2012 and October 2013. Prior to these roles, Matthew worked as a Field Engineer at BT Telconsult from September 2005 to August 2012, focusing on switch and transmission engineering, broadband, and BT Vision. Matthew is also a graduate of the BT Future Leaders Program and holds an NVQ Level 3 in Management, specializing in Business Administration and Management.