Matthew Miller

Matthew Miller is currently the Regulatory Propositions Manager at BT SMB, where they lead the implementation of OFCOM regulations to ensure compliance and enhance customer experience within the SME sector. With over seven years in this role, they have delivered various regulatory propositions under the European Electronic Communications Code, demonstrating their expertise in product management. Previously, Matthew transformed prisoner telephony within the MOJ and significantly increased revenue in the Phone Book product portfolio. They graduated from BT's business leadership network programme, underscoring their strong leadership and communication skills.