Michael Palmer is an accomplished Senior Manager for Key Accounts at BT, overseeing a team of seven to drive annual revenue goals of £60M through digital transformation and enhanced customer experiences. With a progressive career at BT since 2002, Michael has held multiple roles including Account Director, Global Sales Account Director, and Sales Manager, focusing on stakeholder engagement and strategic development for top-tier accounts. Prior to BT, Michael gained valuable experience in sales and account management roles at Corporate Management Telecom, ADSI, and CommanderCentre, along with expertise consultancy at Robert Half Technology. Michael holds a Certificate in Higher Education in Mathematics with Business Administration from Northumbria University.
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