Mike Thompson

Mike Thompson is a Security Cleared Senior Product Owner and Product Lead at BT, specializing in Agile product ownership and customer-centered design. They have significant experience in digital transformation, web analytics, and project delivery, effectively leading teams and managing stakeholder relationships to drive customer outcomes and business benefits. Previously, Mike held senior product roles at Lloyds Banking Group, focusing on customer experience optimization and campaign performance, while also providing training and mentorship. They hold a National Diploma in Construction Management and an LLB in Law from De Montfort University.