Mohit Kapoor is a seasoned professional with extensive experience in service enablement and customer support. Currently serving as a Service Enablement Manager at BT since August 2015, Mohit oversees governance and operations for a Line of Business with a team of 100 members. Prior to this role, Mohit worked at Webhelp India from February 2014 to August 2015 as a Specialist, providing online customer support for Sky and training new hires. Earlier experience includes a position as Client Technical Support Sr. Associate (TQ Lead) at Dell from May 2008 to June 2012, where responsibilities included technical support and product upselling. Mohit holds a Bachelor's degree from Delhi University.
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