Nagaraj M has extensive experience in technical support and management roles, primarily at BT, where contributions span from February 2017 to September 2019 as Cisco IPT Tech Manager, Lead Consultant Problem Management, and Technical Support Engineer, among other positions. Currently serving as Commercial Contact Centre & L4 Manager at BT Group since February 2025, Nagaraj also worked at i2i Enterprise Ltd. and i2i Telesource Pvt. Ltd. from 2005 to 2007, and held the role of Senior Helpdesk Engineer at BT Infonet India from January 2007 to January 2008. Earlier experience includes a Customer Support Engineer position at COMPUTER NETWORK CONSULTANCY SERVICES LIMITED from July 2003 to July 2004.
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