Navin Kadam

Navin Kadam is a Customer Success Specialist at BT, where they focus on supporting operational issues and managing a team. Previously, they served as a Problem Manager for BT India from 2013 to 2016, overseeing problem records across the APAC region and collaborating with various telecom teams. They held the position of Operations Manager at BT from 2006 to 2012, managing capacity for over 1,400 sites associated with the DHL account. Earlier in their career, Navin worked as a Senior Network Engineer at Tata Communications from 2000 to 2002, providing field support for cyber cafes and WAN links. Navin earned a Master of Business Administration in E-Commerce from the Welingkar Institute of Management in 2015.