Nikki Howard

Nikki Howard is a Senior Business Manager for CDIO at BT Group, where they are currently leveraging their extensive experience in telecommunications. Previously, Nikki held various roles at Virgin Media, including Programme Manager and Head of Customer Journeys, and served as an Operational Excellence Lead at BT. They possess a strong background in program management and customer experience, complemented by a LLB (Hons.) in Law from Sheffield Hallam University. With skills in project delivery and stakeholder management, Nikki has consistently contributed to enhancing business operations throughout their career.