Paul Edney

Paul Edney is a Senior Manager in Business Design at BT with over a decade of experience in the telecommunications industry. They have a strong background in leading teams and managing projects within contact center environments, specializing in mobile and fixed-line broadband, as well as TV services. Throughout their career, Paul has consistently demonstrated leadership, driving change and enhancing customer experiences while achieving significant financial targets. Paul holds a BTEC HNC in Business and Management and a GNVQ Advanced in Business from Newcastle College.