Paul Hammond is a Senior Transformation Manager and Agile Coach at BT, where they lead significant transformation initiatives to shift B2B operations towards an agile framework. With extensive experience in product management, Paul has skillfully managed diverse SaaS, software, and hardware products throughout their lifecycle and significantly improved customer journeys through digital transformation. Their previous roles include Senior Product Manager at HM Revenue & Customs and Senior Product Owner at E.ON, where they utilized data-driven strategies to enhance product offerings and optimize user experiences. Paul holds a Bachelor of Engineering (BEng Honours) in Mechanical and Manufacturing Engineering from Cardiff University.
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