Peter Heeks is an analytical and meticulous professional with over a decade of experience in the telecommunication sector. Currently serving as the Ethernet & Optical Pricing Manager at BT Group, Peter has previously held various roles, including Ethernet Pricing & Propositions Specialist at BT and Connectivity & Voice Product Manager at Daisy Communications. Peter began their career as a Contact Centre Advisor at the Criminal Records Bureau, where they excelled in customer service and completed an advanced apprenticeship in Customer Service. Through a combination of product management, pricing strategy, and account management, Peter has developed a robust skill set within the industry.
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