Richard Evans has a diverse background in telecommunications and incident management, with experience at BT spanning from 2013 to 2015, where they held various roles including Major Incident Manager and Voice Operations Duty Manager. Currently, Richard serves as Senior Manager - Secure Data Services at BT Group, continuing to contribute to the field of secure data management. They have extensive experience overseeing network incidents and capacity management, particularly within major financial institutions such as the Royal Bank of Scotland.
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