Richard Lees is a digital product leader currently driving new digital experiences for BT. With a background as a senior consultant at Mason Communications from 1997 to 2005, Richard has extensive experience in digital service management, having served in various roles at BT from 2014 to 2017, including Head of Digital Service and Lead Digital Product Manager. Richard holds a Diploma in Digital Business Leadership from The Academy of Digital Business Leaders and a BEng(HONS) in Electronic Communications from The University of Salford. Known for their empathetic leadership style, Richard is dedicated to creating valuable digital solutions that prioritize user experience.
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