Riddhendu Paul has accumulated eight years of experience in the customer service and stakeholder management industry, focusing on account portfolio management across various domains, including service delivery and financial processes. Riddhendu served as an Associate and Subject Matter Expert at BT from 2019 to 2021, where they specialized in accounts receivable functions, credit allocations, and stakeholder management. Currently, Riddhendu works as a Service Manager in Managed Services at BT Group and is also a Management Trainee at The Lalit.
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