Ryan B.

Ryan B. has extensive experience in operations management within the telecommunications industry, currently serving as Operations Manager at BT Group since July 2017. In this role, Ryan oversees operations for EE and Plusnet and leads the community site for the Doncaster Call Centre. Prior to this position, Ryan held several roles at Plusnet from April 2012 to July 2017, culminating in the position of Senior Team Leader, where significant contributions were made in establishing the Darlington Site and its operations. Previous positions include Team Leader, Faults Analyst, and Technical Support Advisor, showcasing a comprehensive skill set in operational leadership and customer support.