Sam Coffey has extensive experience in technical and operational roles, primarily within the telecommunications sector. Beginning as a Brand Representative at Hollister Co. from February 2013 to November 2018, Sam transitioned to BT in September 2021, initially serving as a Digital Voice Technical Resolver and later as an Operational Specialist. In this capacity, notable contributions included roles within the Digital Voice Security Operations Centre and leading the Acceptance into Service function for BT CNSP data network devices. Currently, Sam holds the position of IPTV Headend Technical Resolver at BT Group, focusing on BT TV and EE TV products. Additional responsibilities have included being a 1st line WAN connectivity Analyst and serving in a secondary role as a Media & Broadcast Engineer, successfully managing a project to transition incident management systems.
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