Scott Ker is currently the Head of Delivery for BTWholesale CRM systems at BT, a role held since 2015. They have extensive experience in CRM systems, having served as the Siebel CRM Test Assurance and Deployment Manager at British Telecom since 1987. Additionally, Scott has taken on the role of Siebel CRM Programme Delivery Lead at British Telecommunications PLC since 2011.
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