Shaym Nayee is currently a Cluster Technology Lead at BT Group, where they deliver technical solutions for EE Stores and Contact Centres, managing networks, hardware, and partner relationships to enhance customer experience. Previously, Shaym served as a Principal Technology Partner and contributed to various roles at EE, including Assistant Manager and Customer Advisor. Their professional journey also includes a tenure as Channel Operations Manager and Specialist Technology Partner at BT. Shaym is particularly focused on the growth of payments, AI, and hardware in their future roadmap.
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