Shubham Sen is a Subject Matter Expert for B2B management and monetary transactions at British Telecom. With experience as a Customer Service Representative at Concentrix and as a Camp Coordinator at Vishnu Solutions Pvt Ltd, Shubham developed expertise in resolving customer issues and supporting colleagues. At BT Group, Shubham advanced from front line advisor to a pivotal role in the Resolution Support Team, managing billing systems and leading a team to ensure effective operations. Shubham holds a Bachelor of Commerce in Accounts and Finance from Calcutta University, obtained in 2017.
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