Sidhartha Gupta

Sidhartha Gupta is a seasoned professional with nearly 18 years of experience in Global NOC Operations, specializing in service operations for major banking and manufacturing clients. Currently serving as the Manager of Operations at BT, Sidhartha oversees a team of over 280 associates across multiple countries, ensuring adherence to service level agreements and driving quality improvements. Sidhartha held a managerial position at HSBC Bank, where they established new service level agreements and coordinated cross-departmental initiatives. Educated at the Indian Institute of Management, Calcutta, and the University of Reading, Sidhartha has demonstrated a strong commitment to excellence in operational management and stakeholder relations.