Simon Dennis

Simon Dennis is a seasoned business change professional with over ten years of experience in the Telecommunications sector. They have held various roles at BT, including 21st Century Customer Experience process consultant and End to End Process Architect for TV and Content, where they focused on process design and improvement. Simon also served as a Trustee/Director for the UK Operational Research Society from 2000 to 2006 and holds a Higher National Certificate in Telecommunications and Electronic Engineering from Suffolk New College. Currently, they specialize in business process improvement and operational assurance at BT.