Soinik Das

Soinik Das is currently an Operations Manager at British Telecom (BT), where they lead a high-performing team in Global Incident Management and Service Desk leadership, focusing on operational excellence and client relationships. With previous experience at Tech Mahindra in Offshore Program Management, they have overseen IT Infrastructure and project operations across various domains. Soinik is recognized for their strategic client engagement and has a proven record of achieving key performance indicators and reducing service credits. They hold a B.Sc in Information Technology from Sikkim Manipal Institute of Technology.