Sombit Kumar Bose possesses extensive experience in technical support, problem management, and systems analysis. Starting as a Senior Associate at Wipro BPO, Sombit advanced to roles at Dell International Services, where responsibilities included providing hardware and software solutions while serving as a Data Analyst. Sombit also specialized as a Technical Solution Consultant at Hewlett Packard Enterprise, supporting Proliant Series and Blade Servers across the EMEA region. Advancing to a Senior System Analyst position at Atos, Sombit focused on enhancing problem analytics and optimizing service delivery. Currently, as a Service Management Team Manager at BT Group, Sombit leads initiatives to enhance customer service and operational effectiveness. Overall, Sombit Kumar Bose demonstrates a strong commitment to improving system performance and customer satisfaction throughout a diverse career in technology support and management.
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