Steven Smithson is an experienced operations manager currently overseeing Early-Life and Homemover customers at EE since October 2022. Previously, Steven worked at BT as a manager for Consumer Help and held a team manager position at HGS, where responsibilities included managing a team focused on disconnection and cancellation requests. Steven's diverse experience includes serving as a call centre manager at Recycling Lives Ltd, a restaurant general manager in training at KFC UKI, and various roles at O2 from 1994 to 2013, including operations leader and management development consultant. Steven's career spans project management, coaching, and enhancing team performance across multiple industries, emphasizing customer service and operational efficiency.
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