Sumit Singh is a Senior Manager and Head of UK Region Billing & Enquiries at BT Group, where they have been employed since 2016. They possess extensive experience in the outsourcing/offshoring industry, having previously served as a Manager at British Telecommunications and as a Senior Operations Manager at OnProcess Technology. Sumit holds a Bachelor of Commerce degree in Accounting from Umesh Chandra College and a Diploma in Business Management from the Indian Institute of Management, Ahmedabad. With strong skills in operations management, contact centers, and business process improvement, Sumit has a proven track record of enhancing customer satisfaction and operational efficiency.
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