Terry Mather is an Operations Service Manager at BT Group, currently overseeing end-to-end operations support and enhancing customer experience. With over 15 years of experience in telecommunications, they have held various roles, including Strategic Account Manager and Business Development Manager at BT. Terry began their career as a Butcher and has since held positions in both military and customer service environments. They are skilled in data analysis and operational improvements, committed to delivering high service standards. Terry's educational background includes qualifications in English, math, science, engineering, and French from Westhoughton High School.
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