Thomas Wain

Thomas Wain is currently a Senior Manager in Cyber Security Incident & Problem Management at BT Group, where they lead a team focused on managing cyber threats and enhancing security posture. Previously, Thomas was involved in various roles at companies like Vodafone UK, Barclays, and Atos, where they honed their skills in incident management and service improvement. With a strong foundation in ITIL practices and a track record of successfully managing major incidents for high-profile clients, Thomas has demonstrated a commitment to effective communication and operational excellence throughout their career. They hold qualifications that include ITIL v3 and SC Clearance.