Tim Ryan has extensive experience in technical support and solutions engineering, currently serving as a Solution Support Engineer at BT since February 2014. Prior to this role, Tim spent nearly nine years at Avaya as a Tier 4 Solutions Support Engineer, where responsibilities included managing escalated customer issues related to conferencing products. Tim's earlier experience includes leading the Escalation Group at Spectel, where the establishment of the group improved client issue resolution and communication with upper management. Additionally, Tim held roles as Technical Services Manager EMEA and Senior Systems Engineer, focusing on installation and support for audio conferencing solutions. Tim holds a degree from Technological University Dublin, obtained between 1991 and 1996.
This person is not in the org chart
This person is not in any teams
This person is not in any offices