Tony Rae is a Senior Manager of Client Services in Scotland at BT, where they are accountable for service and delivery to key accounts. With a strong background in strategic transformation programs, Tony has held various roles at BT, including Programme Director and Senior Manager of the IP Programme. Prior to joining BT, they worked as a Project Manager at T-Mobile and as a Client Project Team Manager at EE, amassing considerable experience in service management for high-profile customers.
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