Tracy Dunster is a Software Engineering Manager specializing in Data & AI at BT Digital, where they currently lead delivery for analytics and insights tools. Previously, Tracy held various roles at BT, including Senior Customer Insight & Analysis Manager and Senior Customer Experience Manager, focusing on enhancing customer experience and service improvement. Tracy graduated from West Kent College with a background in Computer Studies and Statistics and has actively participated in sports, including hockey and ladies' football. Tracy's commitment to collaboration and innovation drives their work in cross-functional teams.
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