Laura Softley is a Director of Operations at ISC (Integrated Specialty Coverages, LLC), where they have been enhancing operational efficiency since 2023. With 27 years of experience in underwriting, Laura previously worked as an Underwriting Manager and GL Underwriting Supervisor at BTIS from 2018 to 2023, and as a Personal Lines Underwriter at State Farm from 1998 to 2018. They hold a Bachelor of Business Administration degree from the University of Sioux Falls, where they are currently a student. Laura is dedicated to problem solving, team management, and fostering a supportive work environment.
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