Letty Mak is a Business Operation Executive at BTSE, with experience in collaborating with cross-functional teams to enhance business initiatives and streamline operations. Previously, Letty served as a Customer Success Manager at Cyberbiz Corporation, where engagement with key accounts facilitated the launch of e-commerce shops internationally. Letty's background includes roles as an Operational Specialist, Customer Service Manager for the European Market, and Product Manager, demonstrating expertise in customer service, operational efficiency, and supply chain management. Letty holds an MBA in International Business from National Chengchi University and a Master's in International Business from Beijing Foreign Studies University, complemented by an undergraduate degree in Chinese Language and Literature from Jinan University.
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