Bryan Parsons

Bryan Parsons has a diverse work experience spanning several industries. Bryan began their career in 2001 as an Account Manager at Water Pure Systems, where they managed and developed corporate accounts. In 2003, they joined Orange Plc as a Technical Customer Service and Technical Senior Coaching Advisor, playing a vital role in the launch of 3G and providing coaching and development to their team. Bryan then moved to Orange Personal Communications Services Limited, where they served as a Service Delivery Engineer, Technical Coordinator, and later as a Technical Support Manager. In these roles, they were responsible for supporting technical customer service, managing third-level support, and working on various project teams. Starting in 2010, Bryan joined SpiderGroup, first as a Support Engineer and then as an Operations Manager and Company Director. Bryan ultimately became the Chief Technology Officer, leading the company's technology strategy and guiding IT strategies and projects for customers. Currently, Bryan serves as the Head of Information Technology Operations at Bud Systems. In this role, they oversee the IT service and support capability, manages the cloud SaaS platform, and ensures high-quality service delivery. Bryan also has overall responsibility for the Azure platform and Microsoft 365 services.

Bryan Parsons obtained a Diploma of Higher Education in Computing and IT from The Open University between 2007 and 2013. Bryan then pursued a Master of Science degree in Digital and Technology from Northumbria University, which they completed from 2023 to 2025. Prior to their higher education, Bryan attended Filton College, although no specific degree or field of study is mentioned. Additionally, Bryan has obtained several certifications, including Certified in Cybersecurity (CC) from (ISC)² in March 2023, ISO/IEC 27001:2013 Internal Auditor from BSI in August 2022, ITIL Foundation Level from ITIL Foundation Certification Training Level in September 2021, IT Glue Certified Professional: Administrator Level 2 from IT Glue in November 2019, Microsoft Certified: Azure Fundamentals from Microsoft in July 2019, EU GDPR Foundation from IBITGQ (International Board for IT Governance Qualifications) in January 2018, MCSA: Office 365 from Microsoft in February 2017, MCPS: Microsoft Certified Professional from Microsoft in April 2012, and MCTS: Windows Server 2008 Network Infrastructure, Configuration from Microsoft in August 2011.